USSD Lending Terms and Conditions

The USSD Lending Terms and Conditions (“said T&Cs”) (as amended from time to time) are applicable to the customers of Bayport Savings and Loans PLC (“Institution”) accessing the Banking Services through the USSD platform. The specified Ts&Cs shall apply alongside other terms and conditions periodically outlined by the Institution on its official website (www.bayportghana.com) concerning its banking products, services, facilities, or offers.

The USSD Banking Services (“the Services”) provided by the Institution through its USSD Banking Platform are offered at the sole discretion of the Institution to eligible customers and are subject to the terms and conditions specified herein.

1. You must read these terms carefully before using the Service. By registering to use the service or also by virtue of your continued usage of the Service, you shall be deemed to have accepted and be bound by these terms as well as other terms governing the service, as amended from time to time. If you reject these terms and conditions, you may not proceed to use the functionalities of our USSD lending services and cannot continue to Log-on to these services.
2. The said Service cannot be used for grievance redressal or reporting fraud, the Institution shall not be held liable for any such incidents reported through the said
   service.
3. The Said T’s&C may be withdrawn/superseded/ modified at any time whatsoever, by the Institution without any prior notice to the customer.
4. Customer shall ensure appropriate network connection, receipt of messages by Customer shall be subject to the network connection and the Institution shall not be held responsible for any delay or non-receipt of the responses from the Institution.
5. The Institution will offer the undermentioned services under the said service:
   – Payroll Lending.
6. Customers shall not submit or transmit any content through the said service as mentioned herein below:
   – Obscene, Vulgar, or Pornographic
   – Encourages the commission of a crime or violation of any law
   – Violates any state or Central law in Ghana and/or the jurisdiction in which you reside and/or any applicable law.
   – Infringes the intellectual or copyrights of a third party
7. Under no circumstances shall the Institution, or its agents, affiliated companies, officers, directors, employees, and contractors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that results from the use of, or inability to use, the said service or for receipt of any answer provided by the program running in the back end.
8. The customer hereby understands and agrees that using the said service may carry extra risks which may not be secured. Further, any message and information exchanged is subject to the risk of being read, interrupted, intercepted by a third party or otherwise subject to manipulation by a third party or involve delay in transmission.
9.  The Institution shall not be responsible or liable to the customer or any third party for the consequences arising out of or in connection with using of the said service.
10. The customer shall be solely responsible for all the communication exchanged between him/her and the Institution while using the said service.
11. The customer agrees that he/she will not make any claim against the Institution on account of any suspension, interruption, non-availability or malfunctioning of the said service due to any link/mobile/system failure at the Institution’s end for any reason thereof.
12. The Customer hereby authorizes the Institution for carrying out the Services as requested by the Customer on the USSD platform on his/her mobile number registered with the Institution and the Institution will have no liability for any fraud or impersonation incidents through the USSD platform.
13. The Customer agrees and accepts that the Institution reserves the right to provide only such Services as the Institution may at its discretion permit from time to time. The Customer further agrees and confirm that the Institution may at any time, without notice to the Customer, modify, discontinue or make additions/deletions to the Services offered to the Customer.
14. In case of conflict between any of the said T&C and the terms and conditions for other banking products, services or facilities provided on the Institution’s USSD Platform, specific terms and conditions of such products, services or facilities shall prevail. Further, in case of inconsistency between the said T&C and any other specific terms and conditions pertaining to a specific variant of the account or any specific products, services or facilities, the specific terms and conditions of such particular products, services or facilities shall prevail.
15. By applying and opting for the said Services, the Customer acknowledges that he/she has read, understood and accepted said T&C and other specific terms and conditions as pertaining to the Account and any other products, services or facilities and such products, services or facilities availed by the Customer whether or not through the USSD platform.
16. The Courts in Ghana shall have exclusive jurisdiction regarding any claims or matters arising out of dealings with us, and all disputes will be governed by the laws of Ghana. I acknowledge that I have read and that I accept the USSD Lending Terms and Conditions and I agree to be legally bound by them.